PLATFORM

Tekknic

Technical service and customer management

Platform for service records, customer tracking and field operations.

  • Target audience: Computer repair shops, service points and IT maintenance firms.
  • Technology: PHP · MySQL · REST API · Central licensing · Backup

Overview

Tekknic combines customer, device, work order and reporting modules for computer and electronics service businesses.

Highlights

Work order tracking

Full process from intake to delivery.

Customer CRM

Service history and communication.

Parts inventory

Spare parts and consumables management.

Modules & Sections

Main components and functional sub-modules of the product.

Service records

Fault, repair and delivery statuses.

  • QR / barcode label
  • Status notifications
  • Technician assignment
  • Photo attachments
S

Billing integration

Quotes, invoices and collections.

  • Parts cost
  • Labor items
  • Reporting
B

Features

Work order tracking

Customer CRM

Spare parts inventory

Reporting

Technology

PHP · MySQL REST API Central licensing Backup

Learn more about this solution

Contact us for demos, pricing or customization requests.

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